Comments on: Workaround Viewpath Gantt-Chart Error http://blog.achimbo.de/index.php/2008/12/16/workaround-viewpath-gantt-chart-error/ Rich Clients, Media Projects, Collaboration and more... Thu, 09 Feb 2012 05:54:11 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Administrator http://blog.achimbo.de/index.php/2008/12/16/workaround-viewpath-gantt-chart-error/comment-page-1/#comment-16376 Administrator Tue, 23 Dec 2008 19:31:19 +0000 http://blog.achimbo.de/?p=75#comment-16376 I have to confess: I can`t reproduce it either: now it works fine again. The very day I wrote this, though, I gave it several tries and it did not work until I did it like this. I'll ask my students who had problems, too, if my solution worked for them. concerning your questions: 1. I am using Firefox 3.0.5 now and used some Firefox 2 version the first time. 2. I think I did not try to clear my cache (which is not a bad idea, though ;) 3. I'll follow your instructions next time it does not work regularly and let you know. Are you sure I am the first one who reports this? There are some others indicating to have problems on your comment list. At least Wildscot seems to have solved it this or a similar way. You could do me a favour, though: the comments on the Googledocs-Site just show the time of posting, not the date. If you ask them to show dates, we can probably figure out if the other people indicating to have problems - and Wildscot - posted before you fixed the ID-bug. Thanks for answering and keep going - it is a great gadget and there are not many alternatives around for planning online! Achim I have to confess: I can`t reproduce it either: now it works fine again. The very day I wrote this, though, I gave it several tries and it did not work until I did it like this. I’ll ask my students who had problems, too, if my solution worked for them.

concerning your questions:
1. I am using Firefox 3.0.5 now and used some Firefox 2 version the first time.
2. I think I did not try to clear my cache (which is not a bad idea, though ;)
3. I’ll follow your instructions next time it does not work regularly and let you know.

Are you sure I am the first one who reports this? There are some others indicating to have problems on your comment list. At least Wildscot seems to have solved it this or a similar way. You could do me a favour, though: the comments on the Googledocs-Site just show the time of posting, not the date. If you ask them to show dates, we can probably figure out if the other people indicating to have problems - and Wildscot - posted before you fixed the ID-bug.

Thanks for answering and keep going - it is a great gadget and there are not many alternatives around for planning online!
Achim

]]> By: Viewpath http://blog.achimbo.de/index.php/2008/12/16/workaround-viewpath-gantt-chart-error/comment-page-1/#comment-16345 Viewpath Wed, 17 Dec 2008 19:16:14 +0000 http://blog.achimbo.de/?p=75#comment-16345 Achim, As I posted on the forum, I am unable to duplicate the error that you mention here. Please contact us at support@viewpath.net to troubleshoot. Some things to try: 1. Be sure that you are using either Firefox or Internet Explorer. We do not support any other browsers at this time. 2. Clear your cache, close your browsers, and try again. 3. If you are using Firefox, go to the Tools menu, choose Error Console, then choose "Clear." Close your browser and before trying again, open the error console. If it generates an error, please sent the entire contents of the error. Considering that no other user has reported a similar problem, I am fairly confident that the error is related to your local machine. Have you tried on a different computer and gotten the same results? Any details/screenshots/videos that you can provide will be helpful. -Viewpath Support Achim,

As I posted on the forum, I am unable to duplicate the error that you mention here. Please contact us at support@viewpath.net to troubleshoot.

Some things to try:

1. Be sure that you are using either Firefox or Internet Explorer. We do not support any other browsers at this time.

2. Clear your cache, close your browsers, and try again.

3. If you are using Firefox, go to the Tools menu, choose Error Console, then choose “Clear.” Close your browser and before trying again, open the error console. If it generates an error, please sent the entire contents of the error.

Considering that no other user has reported a similar problem, I am fairly confident that the error is related to your local machine. Have you tried on a different computer and gotten the same results?

Any details/screenshots/videos that you can provide will be helpful.

-Viewpath Support

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